Answers residents 24/7

Your residents' questions, answered — without burying your office.

Clave puts a grounded AI assistant on your community's WhatsApp and website. It answers residents from your actual CC&Rs and rules — dues, parking, amenities, ARC, trash days — in English and Spanish. It never invents, and routes anything real to your team.

Answers from your real docs Never invents English & Spanish
Desert Breeze HOAonline · replies instantly
Live demo · a sample community (Desert Breeze HOA)
The problem

Your office runs 9–5. Your residents have questions at 9 pm.

Nobody reads the CC&Rs — they call the office, email the manager, or post in the group chat. It's the same handful of questions, all day, every day.

The same questions, forever

"When's trash day?" "Can I park my RV?" "How do I book the clubhouse?" "How much are dues?" — over and over.

One manager, hundreds of doors

A community manager can't answer every resident instantly. Calls stack up, emails wait, residents get frustrated.

Off-hours = no answer

Residents have questions nights and weekends. The office is closed, so the question waits — or becomes a complaint.

How it works

Live in days. You configure nothing.

1

Send us your documents

CC&Rs, rules & regs, ARC guidelines, amenity info, dues, trash and meeting schedules. Whatever residents ask about.

2

We build & ground it

The assistant is trained on only your community's real info. We set it all up — no dashboards, no software for your team to learn.

3

Residents get answers 24/7

On WhatsApp and your community website, in English or Spanish. It answers instantly and routes anything real to your team.

What it does

A front desk that never closes.

📋

Answers from your real rules

Dues, parking, pets, ARC, amenities, trash days — instantly, straight from your governing documents.

🛑

Never invents

If it's not in your documents, it says so and points the resident to management. No made-up rules or fees.

🌎

English & Spanish

Every resident gets a clear answer in their language — no add-on, no separate setup.

🗓️

Bookings & requests

Clubhouse reservations, ARC submissions, maintenance requests — collected and routed to your queue.

🔔

Proactive reminders

Dues due, board meetings, trash schedule, pool season — opt-in nudges so residents stay informed.

📉

Fewer calls & emails

The repetitive questions get handled automatically, so your team spends time on what actually needs a person.

Built for how HOAs work

Information, not decisions.

The #1 concern boards have is a bot giving a wrong or binding answer. Clave is designed around that.

Who it's for

Management companies and self-managed boards.

Management companies

One build per community, your whole portfolio.

Same engine, each community trained on its own documents. Roll it across every association you manage — and take resident-question volume off your team.

Self-managed HOAs

A real answer line, without hiring.

Give residents 24/7 answers in English and Spanish without adding office hours or staff. Volunteers stop fielding the same questions.

FAQ

The questions boards ask.

Does this replace our community manager?

No. It handles the repetitive questions so your manager handles the real work — approvals, disputes, projects. Anything it can't answer routes straight to your team.

What if it gives a wrong answer?

It only answers from your documents and never invents. If something isn't in your rules, it says so and routes to management. It gives information, not decisions — it won't approve a request or give legal advice.

Our rules change. Then what?

You send us the update and we refresh it — included. The assistant always reflects your current governing documents.

Do residents need to download an app?

No. It lives on WhatsApp — the app residents already use — and on your community website. Nothing to install.

We manage many communities. Can this scale?

Yes — that's the point. Same engine, each community trained on its own documents. We roll it across your entire portfolio.

How much work is it for our team?

You send the documents. We build it. You configure nothing and manage no software.

Book a demo

See it with your community's docs.

We'll build a live demo on your actual rules and show you exactly what your residents would get.

No commitment. We'll reply within one business day.